FREQUENTLY
ASKED
QUESTIONS
Many people send us messages or call us on the same question a lot, so we have put a handy list of our most frequently asked questions below. If you question is not listed below, contact us by chat, give us a call, or stop in.
General Questions:
No. We do not offer Buy One Get One or BOGO. As you shop Borderline Fireworks, you are going to find that our prices are better than any of those shams
Yeah, we offer discounts and other deals throughout the year! Stop by and as you can gain some extra products
Yes. All sales with Borderline Fireworks Outlet are handled in our Lordsburg, New Mexico store and are subject to our local, county, and state taxes.
Cash, Debit Cards, All Major Credit Cards.
New Mexico state law requires that you must be at least 16 years of age. However, if you are from another state, it is your responsibility to check on your local laws for age requirements to possess and use fireworks.
We only sell fireworks that meet the requirements of CPSC, except stick-type rockets having a tube less than ¼” inside diameter. Please note, some counties or municipalities may at times prohibit use of aerial and ground audible devices. Check with your local municipality for further details.
If you purchase items from us that are not permitted in your area, it is possible that your fireworks could be confiscated by the authorities. Should this happen, Borderline Fireworks Outlet is not responsible for any actions resulting from such confiscation. Furthermore, Borderline Fireworks Outlet shall not be held liable for your actions and you will not be provided a refund or exchange. Borderline recommends that you check the local laws and jurisdications to learn about when fireworks are allowed and what type are permissable.
Our friendly staff would be happy to assist you with any special requests for pickup. We would be happy to assist you curbside. It is recommended that you place your order online if you wish to do curbside. If you just need one or two items, we may be able to assist over the phone unless we are busy handling other amazing customers. Please give us a call at (575) 542-8825 when you arrive.
For all non-fireworks, such as t-shirts or stickers, we will offer a refund with receipt or exchange. For fireworks, all sales are final. We do not offer returns or exchanges on fireworks, as once they leave the property, they cannot be resold as if the fireworks are damaged or inadvertently modified or tampered with, it would set up an opportunity for harm.
Please click the chat button in the lower right corner and contact us via chat or call us at (575) 542-8825 and one of our friendly staff will be happy to assist you.
online order questions:
We process all payments when you arrive to pick up your merchandise. This is to validate that the order is being purchased and picked up by someone the legal age that meets the State of New Mexico regulations and laws.
At this time, we do not ship orders online. Check back at a later date as we may update our offer to sell, pay, and ship online.
You will have 48 hours to pick up your order or it will be canceled and you will have to submit a new order. If you have extenuating circumstances, please contact us and we will be able to assist you further.
New Mexico state law requires that you must be at least 16 years of age to purchase fireworks. Please check with your state, provincial or territorial regulatory authority to determine if fireworks are permitted in your area.
If you purchase items from us that are not permitted in your area, it is possible that your fireworks could be confiscated by the authorities. Should this happen, Borderline Fireworks Outlet is not responsible for any actions resulting from such confiscation. Please check local jurisdiction or laws to see when fireworks are permitted and which fireworks are available to purchase.
All orders will be run up as separate orders. For special asks, call us.
We do our best to insure that the pictures on the website match the product at pickup. However, Fireworks manufacturers sometimes change the package design for adjusted marketing. We’ll do our best to update, but we imply no warranty for image accuracy.
Since all orders will be picked up in Lordsburg, the applicable New Mexico and local taxes will be added. At checkout, you will see two (2) tax rates. State Sales Tax (NM State GRT base rate. In addition, you will see Special Tax which applies to Lordsburg/Hidalgo County local add-on. Both use the latest tax rates (~7.875%).
Fireworks specific questions:
Follow this link for access to a list of states and their respective laws, regulations, ordinances, or rules pertaining to fireworks.
Unfortunately, no we do not and even our competitors do not sell then. They were banned in the 1960’s and are considered illegal explosive devices.
Fireworks should always be stored in a dry, cool place. Fireworks can last a really long time if you do that!
While older versions of roman candles used to be held, most common roman candles today recommend that you put them in something after being lit, just as a glass, jar, or another base.
Check out our Fireworks 101 page for some great safety tips, or head over to National Council of Fireworks Safety’s website for more great safety information.